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Randy Lee opened Affordable Plumbing
Sewer & Drain in 1996. Before its opening, he did a study and
found the top 4 concerns in the plumbing industry were:
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Prompt arrival & appearance of the
technicians.
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Expert Knowledge.
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Safety of who is in your home.
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The unknown expense of the
service.
He addressed these concerns using
the following principles:
Prompt arrival & appearance of the
technicians
He developed and enforces the guarantee:
“Your Plumber Will Smell Good & Show Up on Time or We’ll Pay
You!”™.
Expert knowledge
Our technicians attend
continuing education classes every year around the US. They also
have in house training of 120 hours a year. All of our technicians
meet or exceed all state and local requirements, licenses and insurance. You can count on the analysis of
your plumbing problem as well as the recommendations and the
quality of work, state of the art plumbing supplies and equipment
mean your job is performed in a professional and efficient manner.
Safety of who is
in your home
Honesty and integrity are the
hallmarks of Affordable Plumbing’s business philosophy, the
foundation the company was founded on. We come highly recommend by
the Eastern Shore Chamber of Commerce, several of the area’s home
inspectors, and are in high standing with the Better Business
Bureau. All of our technicians undergo
national background checks and random drug tests. We also
participate in the national Technician Seal of Safety program,
www.mysafetyseal.com.
The unknown
expense of the service
He developed the “Straight Forward
Pricing Guide”™ so you know your exact investment before any work
begins. |
